Resources

At Denver Colorectal Specialists, we prioritize your well-being and believe that informed patients make healthier decisions. This resources page is designed exclusively for you – our valued patients seeking reliable information and guidance on colorectal health. Whether you’re exploring preventative measures, preparing for a procedure, or seeking insights into managing colorectal conditions, you’ll discover a range of informative guides and resources tailored to empower you on your healthcare journey.

Thank you for entrusting us with your colorectal care. Together, let’s foster a healthier future through knowledge and empowerment.

Resources Books

General FAQs

What insurance do you take?

We take most insurance health plans, including Aetna, Anthem, Cigna, Humana, Kaiser, PHP, TriCare, and United. Please follow this link for a complete list. Please note, this list is not updated in real time, therefore there may be changes. Please call our office for the most up to date information.

Accepted Insurance Providers

I have questions about my bill, who should I contact?

If you have questions about your bill please reach out to Greenway Health for more information at 855-307-3868. If you do not get your questions answered please call our office so we can help.

What hospitals do your doctors go to?

Our doctors primarily go to Rose Medical Center, Rose Surgical Center, and North Suburban Medical Center. However, with extenuating circumstances we can also go to Swedish Medical Center, AdventHealth Porter, AdventHealth Littleton, and Sky Ridge Medical Center.

I have questions about surgery scheduling, who should I contact?

Faviola Herrera is our surgery scheduler. She will be able to answer any questions you have regarding your surgery. You can contact her directly via email at fherrera@surgone.com or you can call our clinic to speak with her or leave a message at 303-377-6401. If she is away or unavailable, please call our office or email us at dcs@surgone.com.

Do I need a referral to schedule a clinic appointment?

You do not need a referral to make an appointment. Some insurance companies do require a referral from your primary care provider. If you are not sure what your insurance requires, please reach out to your plan representative for more information.

How do I transfer my medical records?

To send your medical records to another office, you can submit this request at the SurgOne website by visiting https://www.surgone.com/patients/. To have your records from another provider’s office sent to us. You can either contact the other provider’s office directly and ask them to fax the records to our office, or if you provide our office with their information including fax number, provider(s) seen, and dates of your visits/procedures we can request them directly.

How can I view my records and results?

We do have a patient portal, where you can view your records, results, and send your doctor a message. If you have an urgent question, please call our office directly so we can address your concern promptly. If you would like to sign up for the portal we send you an electronic invitation. You can request access at your clinic appointment or by calling our office.

How can I pay my bill?

You can pay your bill at our office via card, check, or cash, however we do not accept American Express. Or you can pay your bill online at the SurgOne website here  https://www.surgone.com/patients/.

Colonoscopy FAQs

Post Operative FAQs

When should I schedule my post op visit?

When to see your doctor depends on what surgery you had. If you stayed in the hospital after surgery, typically you should schedule your post op visit for 2-3 weeks after you leave the hospital. This may be sooner if you have drains. If your surgery was outpatient, you should typically follow up in 3-4 weeks after your surgery.

What if I need to talk to a doctor after hours?

A doctor is always on call after hours and on the weekends for emergencies. Please call the office number and you will be connected to the on-call answering service. If you have a non-emergent question, please call during normal business hours.